FAQs

At LUXEVA, we’re here to answer your questions and make your experience effortless. Below are some of the most common inquiries about our brand and products.

1. What is LUXEVA, and what makes it different from other brands?
At LUXEVA, we create innovative hair beauty tools and styling products designed for women on the go. Our cordless hair straighteners combine luxury, performance, and sustainability, empowering you to style effortlessly wherever life takes you.

2. Are LUXEVA products suitable for all hair types?
Absolutely! Whether your hair is fine, thick, curly, or straight, our tools are designed with advanced ceramic plates and precise temperature controls to deliver salon-quality results for every hair type.

3. What inspired the creation of LUXEVA?
LUXEVA was born from the experiences of our founder, Cora Roseanne, a former management consultant who traveled constantly. She envisioned LUXEVA to bring luxury and performance to women like her—modern, busy individuals who deserve beauty without compromise.

4. Are LUXEVA products sustainable?
Yes! Sustainability is at the core of what we do. We use recycled cardboard in our packaging and incorporate over 98% recyclable materials. Choosing LUXEVA means supporting a brand that cares about beauty and the planet.

5. Do you offer warranties or guarantees on your products?
Of course! We stand by our quality with a 1-year warranty. Every purchase also comes with a personalized thank-you note and proof of purchase warranty for your peace of mind.

6. How can I be sure LUXEVA products are worth the investment?
We believe in exceeding expectations. From premium materials and thoughtful accessories to luxurious design and outstanding performance, LUXEVA is crafted to elevate your styling experience. Don’t just take our word for it—our customers love the results!

7. Can I take my LUXEVA cordless straightener abroad?
Yes! Our straighteners are dual-voltage and perfect for international travel. With up to 60 minutes of cordless styling and a lightweight, compact design, LUXEVA is your ultimate travel companion.

8. What accessories come with LUXEVA products?
Each LUXEVA cordless straightener comes with a heat-proof travel pouch, a straightening comb, sectioning clips, and a heat-resistant silicone mat. These accessories ensure a seamless styling experience anywhere.

9. How long does the battery last, and how do I charge it?
Our straightener offers up to 60 minutes of styling time on a single charge. Charging is simple with the included USB cable—perfect for at home, in the car, or on the go.

10. How can I contact you if I have questions or need support?
We’re here for you! Feel free to reach out to us at info@luxevastore.com, and our friendly team will assist you promptly. Whether you have a question or feedback, we’d love to hear from you.